Returns and Exchanges
Your satisfaction is our top priority. If a product arrives damaged, defective, or not as described, you can request a return or exchange within 7 days of delivery.
Return Conditions:
The product must be unused and in its original packaging.
Returns must include all accessories, manuals, and documentation.
Customized or clearance items may not be eligible for return.
Process:
- Contact our support team with your order ID and reason for return.
- Our team will review and share the return shipping instructions.
- Once approved, refunds or replacements will be issued within 5–10 business days.
For all inquiries, reach out at [returns@techerostore.com].